Visiting in 2020
We have made some changes due to Covid 19. Please read on to discover more.
PLEASE BOOK IN ADVANCE ONLINE
We have introduced a timed ticketing system that restricts the number of visitors in the museum.
We strongly encourage our visitors to book their tickets in advance via our new online ticketing portal. This is especially important for all of our boat trips as numbers are limited.
Phone bookings may be possible on the day of your visit only.
CARD AND CONTACTLESS Payments
To minimise contact between our team and our visitors, we ask for card and contactless payments please.
PLEASE KEEP 2 METRES APART
In keeping with government guidelines, we are asking our visitors to remain two metres apart from those outside of their household / social bubble for the duration of their visit. Please enter a building only when there is sufficient room between you and other groups.
To comply with Government regulations, please cover your mouth and nose in the Museum’s shop and reception in the Barton Building. This will be extended to all buildings in the Museum from 08 August. Thank you.
FOLLOW THE DESIGNATED ROUTE
We have a suggested route to ensure visitors can maintain the correct social distance and reduce contact with others. Please follow the arrows or ask one of our team members.
USE THE HANDWASHING STATIONS
We have installed hand sanitiser units throughout the Museum. Please use these to keep your hands clean during your visit. Toilet facilities are also available to wash your hands.
We have a portaloo in our car park for the use of our visitors. If you require a disabled toilet or baby changing facilities, please ask at Reception.
Our team members will be rigorously sanitising the buildings and boats throughout the day.
TEAM MEMBERS WEARING PPE
In order to protect our visitors, some team members will be wearing PPE.
FRIENDLY TEAM HERE TO HELP
If you are unsure of any of our social distancing guidelines, or require assistance please ask us. We are here to make your visit enjoyable!
PLEASE DON’T VISIT IF YOU OR ANYONE YOU LIVE WITH IS FEELING UNWELL
If you are unwell ahead of your visit, please do not visit the museum. If you, or someone you live with, have any symptoms of coronavirus, are awaiting a coronavirus test result or have tested positive in the past fourteen days, please do not visit.