Visiting in 2024
From Sunday 24 March, the Museum will be open on Sundays,Tuesdays, Wednesdays and Thursdays from 1000 to 1600. We will also open on Bank Holiday and school holiday Mondays. Boat trips are available each day we are open.
Enjoy a picnic by the river or in our sunny cafe area. We sell snacks, ice creams and hot and cold drinks.
Find out more here.
Watch our video below!
If you are making a special journey or want a boat trip, we suggest you book online. Alternatively, please just visit us during our opening hours of 1000 – 1600.
Phone bookings may be possible on the day of your visit only.
REFUND POLICY
The Museum will only offer a refund if we have to cancel your boat trip or Museum visit and we cannot find a mutually agreeable alternative time for your trip/visit. If you need to cancel your boat trip or visit we will only offer a refund if you notify us at least 72 hours/3 days before the day of your trip/visit. A refund, minus the processing fee will only be made via the original payment method. Please note that if you have signed up for Gift Aid donation we will not be able to refund you.
TRANSPORT AND PARKING
Car: please park at Richardson’s Boatyard which is 50 metres walk from the Museum. We have 3 disabled car spaces at the Museum and there may be on- road parking for those unable to walk from Richardson’s.
Boat: if arriving by boat, we have 1 space at the Museum. Once moored, please go to Reception. Alternatively, there are spaces at Stalham Staithe (next to the Museum) and at Richardson’s Boatyard (just before Museum).
Public transport: please see Good Journey Norfolk.
CARD AND CONTACTLESS PAYMENTS
To minimise contact between our team and our visitors, we ask for card and contactless payments if you can, please.
KEEPING SAFE
Please respect other people and give them space. We suggest you enter a building only when there is sufficient room between you and other groups. Thank you.
USE THE HAND STATIONS
We have installed hand sanitiser units throughout the Museum. Please use these to keep your hands clean during your visit.
TOILETS
Two toilets are available for Museum visitors. One is accessible and has baby changing facilities.
FRIENDLY TEAM HERE TO HELP
If you are unsure of anything or require assistance please ask us. We are here to make your visit enjoyable!
PLEASE DON’T VISIT IF YOU OR ANYONE YOU LIVE WITH IS FEELING UNWELL.
If you are unwell ahead of your visit, please do not visit the Museum. If you, or someone you live with, have any symptoms of coronavirus, or are testing positive, please do not visit. Thank you.